Member Support

Whatever the problem, we want to help.  

Most of the time you'll find the answer you need in the Frequently Asked Question section below.  

Please check that first.

But if not, simply send an email to  A member of the team will get back to you within 1 business day.

If you require support over the telephone, please let us know here.

Kind regards, Irene Conlin (Owner & Founder)

Frequently Asked Questions

Can I upgrade to an Annual membership of The Managers Helpful Hub and save money?

How do I add colleagues to my Hub account?

My recurring payment has failed, what should I do?

I am receiving an error message saying I do not have access to this content.  What do I do? 

How do I add a profile picture? 

What do these symbols mean on the courses, stand alone lessons or documents?

How do I add a signature that shows when I make a post? 

How do I change the name shown for me when I make a post? 

Do you pay a commission for any referrals I make?

How do I cancel my account?

My membership expired.  How do I rejoin?

If your question isn’t answered above please email us at we will get back to you as soon as we can.